About Our Hospital

posted: by: SAH Tags: "Clinic Specials" "News" 

About our Facility
Our hospital features a spacious waiting room, 3 examination rooms, a surgical suite, and a large treatment area that has a dental table. There are also pre and post-operative recovery areas and an intensive care unit. If your dog ever needs to stay with us, you can rest assured that they will be walked individually and they will be given a comfortable bed.

Appointment Policy
We see patients by appointment, allowing us to utilize time as efficiently as possible.  Like humans, animals do not synchronize their illnesses with an appointment book and procedures can take longer than planned, so an occasional appointment delay may occur. We make a sincere effort to see every patient on time. If an appointment cannot be kept, please call us to reschedule.

Payment Policy
We believe our fees are fair and reasonable and allow Somers Animal Hospital to maintain our high standard of care. We encourage you to discuss our fees prior to rendering any services and we will make a good faith estimate of the fees to be incurred. Medical and surgical problems may present unexpected complications or additional diagnoses which may lead to additional fees. We will try to discuss this with you and keep you apprised of additional costs when possible.

Payment may be in the form of cash, check, American Express, Visa, MasterCard or Discover and is expected at the time services are rendered. We also offer Care Credit, a service affording clients the option of paying bills over time at no or low interest.

Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  All cats must be presented in an appropriate cat carrier or on a leash.

Visiting Your Pet
We have no specific visiting hours so feel free to discuss visitation of a hospitalized pet with your doctor. Each patient is an individual and visiting is not always in your pet's best interest. Visits can be arranged on a case-by-case basis.

Pet Restraint
Please allow our trained assistants to restrain your pet during examinations. This provides for the safety of you, your pet and our staff.